A printable_guide for rider safety and guests with disabilities. This guide covers services for the deaf and hard of hearing, guests with wheelchairs, service animals, oxygen tanks and more. This is a very handy guide and covers both Universal Studios and Islands Of Adventure.
For guests who are deaf or hard of hearing, Telecommunication Devices for the Deaf (TDDs) are located at the Guest Services Office and Health Services. Pay telephones with amplification devices are located throughout the park.
Guests must provide food and return periodically to walk their pet(s). Upon arrival to the parking garage, ask the toll-plaza attendant for directions to the Studio Kennel.
The locations are as follows:
1) Universal Studios Florida at the park entrance to the right of the Guest Services window.
2) Universal Studios Florida near the Jaws ride in the Amity area of the theme park.
3) Universal Studios Florida near the Vacation Services area.
POLICIES AND RESTRICTIONS
There are currently 12 smoking areas at Universal Studios for guest’s convenience. All other areas outside of these designated smoking areas are smoke free.
The following are additional items that are not permitted: any type of weapon, alcoholic beverages, illegal drugs, large duffle bags, folding chairs, and large umbrellas.
Universal Orlando Resort
1000 Universal Studios Plaza
Orlando, Florida 32819-7610
Parking Garage Address
6000 Universal Boulevard
Orlando, FL 32819
(Use this address for GPS systems & Internet Maps)
Main Number: 407-363-8000
Main Number: 407-224-4233
General Reservations: 407-224-3613
Lost and Found
Universal Studios Florida: 407-224-4244