At Islands of Adventure, First Aid is located inside the Guest Services Lobby, just to the right of the main entrance turnstiles. The main Health Services station is in Sindbad’s Village within The Lost Continent. Look for the Red Cross across from Oasis Coolers.
For guests who are deaf or hard of hearing, Telecommunication Devices for the Deaf (TDDs) are located at the Guest Services Office and Health Services. Pay telephones with amplification devices are located throughout the park.
Guests must provide food and return periodically to walk their pet(s). Upon arrival to the parking garage, ask the toll-plaza attendant for directions to the Studio Kennel.
Guests may purchase U.S. postage stamps from a stamp machine and deposit mail for the U.S. Postal Service. At Islands of Adventure a stamp machine can be found in the Island’s of Adventure Trading Company gift shop.
The locations for islands of Adventure are as follows:
1) Islands of Adventure at the park entrance to the right of the Guest Services window.
2) Islands of Adventure near The Amazing Adventures of Spider-Man.
Foreign currency exchanges can be made at the Guest Services window of the park. These windows are located near to the entrance of the park. If you need further assistance, upon arrival, please use a park map to find their locations.
POLICIES AND RESTRICTIONS
There are currently 12 smoking areas at Universal Studios for guest’s convenience. All other areas outside of these designated smoking areas are smoke free.
The following are additional items that are not permitted: any type of weapon, alcoholic beverages, illegal drugs, large duffle bags, folding chairs, and large umbrellas.
Universal Orlando Resort
1000 Universal Studios Plaza
Orlando, Florida 32819-7610
Parking Garage Address
6000 Universal Boulevard
Orlando, FL 32819
(Use this address for GPS systems & Internet Maps)
Main Number: 407-363-8000Guest Services
Main Number: 407-224-4233
General Reservations: 407-224-3613
Lost and Found
Universal Studios Florida: 407-224-4244