PDA

View Full Version : iTune question...



wdwgrandma
16-01-2010, 08:32 PM
This is probably the wrong place for this (so feel free to move it...), but I gotta ask. As you may or may not know, my laptop developed a very nasty virus and is totally unusable. So I got a new one. Now for my question... iTunes... Do I just download it and put my music back on, or is there something else I have to do?

Thanks!

catrancher
16-01-2010, 09:22 PM
Donna,

A couple of things. First, you've got to download and re-install iTunes. Then you've got to setup that new copy of iTunes to use your Apple iTunes store account. You can do that off the "Store" menu. That's all you need to do to get iTunes up and running. However, there's a couple of other things you may need to do.

You'll need to authorize your new iTunes account to play any music you've purchased from the iTunes store. You do this off the "Store" menu. Choose "Authorize Computer...". You're only allowed to have 5 computers authorized. Now, your old dead one counts as one. This one's two. You may have more. What to do if you've already got 5 authorized and want to start over. For this, you login to your iTunes account. If you've got 5 authorized computers, you'll see a button that says "De-Authorize All". Push that and all your computers will be de-authorized. Then you can authorize each one that you still want back individually.

Now to the bad news. If you had any purchased iTunes music on your old computer, and you didn't have it backed up, it's gone. Apple and the iTunes store only allow you to download your music once. It's up to you to keep backup copies of it. You can "try" emailing the Apple iTunes store support and tell them what happened but there's no guarantees that they'll be willing to help.

The good news is that if all your music was on CD's, you can just re-import the CD's into your iTunes library and you should be good to go.

Hope this helps. Let me know if you need more.

Tom (:macwave:... oh bother! Skywatcher's gonna say "I told you so!)

josh.p.
16-01-2010, 09:27 PM
I've been in a similar situation before and told a bit of a porky to Apple that my music simply dissapeared and then offered the last 6 or so months of purchases as a download :)

wdwgrandma
16-01-2010, 10:16 PM
Now to the bad news. If you had any purchased iTunes music on your old computer, and you didn't have it backed up, it's gone. Apple and the iTunes store only allow you to download your music once. It's up to you to keep backup copies of it. You can "try" emailing the Apple iTunes store support and tell them what happened but there's no guarantees that they'll be willing to help.
Then I guess it's lucky for me that I backed up my music!!! thanks for the help!

wdwgrandma
16-01-2010, 10:20 PM
Ok, I have a 1 terabyte external hard drive. My pictures and music are backed up there. Is iTunes smart enough to recognize that drive? Or do I need to put it on my laptop?

catrancher
16-01-2010, 10:21 PM
Then I guess it's lucky for me that I backed up my music!!! thanks for the help!

Good for you! :yes:

:happydance: :HamsterDance: :happydance: :HamsterDance: :happydance:

Tom (:macwave:... backup is your friend!)

josh.p.
16-01-2010, 10:24 PM
The force is strong in this one :yes: :macwave:

wdwgrandma
16-01-2010, 10:26 PM
Check msg #5 please~

josh.p.
16-01-2010, 10:35 PM
Woops! Missed that one

Ok, I have a 1 terabyte external hard drive. My pictures and music are backed up there. Is iTunes smart enough to recognize that drive? Or do I need to put it on my laptop?
Unless the drive is always connected, what you need to do is copy your music over to a folder (such as Music or My Music) and then click "File>Add Folder to Library" and select the folder that the music is in it :yes: It will add to your iTunes library :)

wdwgrandma
16-01-2010, 10:39 PM
Thanks, Josh! Pretty much what I thought...

BUTTERHEAD1
16-01-2010, 10:54 PM
FYI there is a program you can buy called IPOD LIBERATOR. I had my laptop stolen and didnt have my music backed up so I purchased this program which took the music from my IPOD and put it back on my new computer.

foreverducky
16-01-2010, 10:55 PM
I recently bought a new laptop and had to something similar (which reminds me I need to do another back up). It's super easy. I download itunes and then just imported my music files from my external drive. :D

josh.p.
17-01-2010, 04:57 PM
The mac equivilant is called senuti :) (iTunes backwards) :D

foreverducky
17-01-2010, 05:42 PM
I will definitely remember the ipod liberator. :D

catrancher
18-01-2010, 03:02 PM
Actually, here's a MacWorld review that I just ran across of 10 different iPod music extraction programs. All of these will pull your music back off your iPod into iTunes. See this link:

iPod extraction tool roundup (http://www.macworld.com/article/145725/2010/01/ipodextraction_roundup.html?lsrc=rss_main)

Some of these actually run on both Windows and Mac OS X so they've got all based covered.

Tom (:macwave:... I may need to spring for one of these!)

Claire
18-01-2010, 04:43 PM
I can highly recommend Pod to Mac. It came to my rescue very recently.