Macbook issue

[mainecoon lover]

Hi all :wave:

Our lovely macbook screen has gone dark :unsure: anyone know why ?

thanks

[Keith]

Hi all :wave:

Our lovely macbook screen has gone dark :unsure: anyone know why ?

thanks

Need a touch more info I think

Can you see any other lights on it? Hear the fan when it's switched on? or is it completely dead with nothing changing or happening at all when you turn it on

[mainecoon lover]

we can still use it but the screen is just not as bright as it usually is. Its been like it for a few days now. I thought it was my eyes as they have been playing up but dh complained about it. I can not hear a fan

[Keith]

we can still use it but the screen is just not as bright as it usually is. Its been like it for a few days now. I thought it was my eyes as they have been playing up but dh complained about it. I can not hear a fan

have you tried just turning up the brightness?

system preferences - display and turn up the brightness (there are keyboard shortcuts for it as well on I think the f1 and f2 keys)

[mainecoon lover]

have you tried just turning up the brightness?

system preferences - display and turn up the brightness (there are keyboard shortcuts for it as well on I think the f1 and f2 keys)

Yeah but nothing happens

[Keith]

Yeah but nothing happens

ok, is it very very very very very dark? or just not quite as bright as it was?

Is it the same when plugged in as when on battery?

Try this: http://support.apple.com/kb/HT3964?viewlocale=en_US

If not, it could be a dodgy inverter or pinched inverter cable which would need service to fix

[mainecoon lover]

ok, is it very very very very very dark? or just not quite as bright as it was?

Is it the same when plugged in as when on battery?

Try this: Intel-based Macs: Resetting the System Management Controller (SMC) (http://support.apple.com/kb/HT3964?viewlocale=en_US)

If not, it could be a dodgy inverter or pinched inverter cable which would need service to fix

Yes same as when on battery

[Keith]

Yes same as when on battery

ok well try resetting the SMC first but if no go, take it to the apple store genius bar and get them to check it out. It could still so easily be something that I'd notice in an instant if it was in front of me, but if not, it sounds to me like a dodgy backlight/inverter. Either way, they'll sort it out for you

[mainecoon lover]

Thanks Keith. I went into display and turned it up that way. Just questioning people here on who may of played with brightness. I hope this solves it

[Keith]

Thanks Keith. I went into display and turned it up that way. Just questioning people here on who may of played with brightness. I hope this solves it

ooo so you can turn it up from inside preferences and it works fine?

[mainecoon lover]

ooo so you can turn it up from inside preferences and it works fine?

sorry went bed. yes but not via keyboard

[Keith]

sorry went bed. yes but not via keyboard

ok going into system preferences, select keyboard

is "use all f1,f2 etc keys as standard function keys" ticked?

[mainecoon lover]

ok going into system preferences, select keyboard

is "use all f1,f2 etc keys as standard function keys" ticked?

sorry busy life as no carers at mo. Yes they are.

[Keith]

sorry busy life as no carers at mo. Yes they are.

deselect that and pressing the f keys again to raise/lower the brightness

[mainecoon lover]

deselect that and pressing the f keys again to raise/lower the brightness

You are a complete star, thanks hun :thumbsup: now working :yes:

[Keith]

You are a complete star, thanks hun :thumbsup: now working :yes:

Brilliant :hug2:

[Skywatcher]

Can I just add

'yay'

And Keith you are a star :yes: