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View Full Version : Got a WDS member in our villa



malcolm
15-12-2010, 01:50 PM
Got a forum member just gone in our villa for 3 weeks, she has been an absolute pleasure to deal with and hope she and hers guests have a great time inspite of the cold snap out there....

Skywatcher
15-12-2010, 01:56 PM
Good to hear Malcom :yes:

arkvilla
15-12-2010, 02:34 PM
Oh that's great Malcolm.

Out of curiosity, do you get many enquiries from WDS, as I get zilch

Sandra

malcolm
15-12-2010, 06:54 PM
To be honest Sandra ...No......I have had two bookings from members on here. but to be honest i do enjoy giving any help and guidance to members with questions about villas and i do believe this is how i came about the current guests booking rather than a direct result of advertising on this great forum. Those owners on forums that just advertise and not take an active roll such as you do..and its a credit to your hard work its no wonder they dont get many bookings..this site is growing well and can only be an atribute to the input of members that i am sure will help us owners get more interest in our villas and generate bookings...on the others site you know the one i mean :) i did not get a booking for 2 years....

Isafari
15-12-2010, 07:00 PM
:thumbsup: pleased to hear you got a booking malcolm

keith
15-12-2010, 07:04 PM
Thanks guys, also great to know a member is benefiting from your great villas and knowing they're booking with someone they "know".

On the advertising front, I think Malc's right, the real power is in the continuing to post as you both do, so people get to know you. I don't feel that the regular membership are in the main villa "shopping" as such. The ones who do stay in a villa already know the one they've stayed in before, know the owner already and so on.

However, as more people come online I think that'll change and I'm certain it'll be the owners who post who get first shot at the business.

Should say, although I know you all know this stuff :), that having a link to your website from a quality page which isnt full of links, helps your search optimisation. That's a very real benefit which will drive people to your website and help you appear higher in the listings.

I can't wait till you get a member staying at your Villa though Sandra. At the rate we're going it may well end up being me :lol: As disney prices go up, restaurant quality goes down, we're spending more and more time offsite and a relaxing villa for at least part of the holiday is looking better and better.

arkvilla
15-12-2010, 07:05 PM
To be honest Sandra ...No......I have had two bookings from members on here. but to be honest i do enjoy giving any help and guidance to members with questions about villas and i do believe this is how i came about the current guests booking rather than a direct result of advertising on this great forum. Those owners on forums that just advertise and not take an active roll such as you do..and its a credit to your hard work its no wonder they dont get many bookings..this site is growing well and can only be an atribute to the input of members that i am sure will help us owners get more interest in our villas and generate bookings...on the others site you know the one i mean :) i did not get a booking for 2 years....

I do try to help and I do log on often during the day so hopefully people who just browse and don't often post will become familiar with us owners.

I did have an enquiry form WDS back end of 2009 and the man went and had a look at the villa while he was in Florida last December ( he had already booked his hotel) and he loved the villa and has booked 4 weeks for 2012... he's been very loyal and is an absolute pleasure to deal with although I don't think he has ever posted on the forum

Sandra

Sandra

keith
15-12-2010, 07:09 PM
I do try to help and I do log on often during the day so hopefully people who just browse and don't often post will become familiar with us owners.


yep it's great having you around :hug2: and I'm positive it'll help

The other thing we really really need to do is get a villa presence on the main website which catches a totally different audience from the forums. That may well increase the enquiries from browsers although whether it'll lead to as high quality leads as the forums I don't know! My feeling is, like the guy you got the end of 09, if they come from the forums you've probably already got the "sale".

Anyway, I'll look into the main website and see what we can do quickly :yes:

malcolm
15-12-2010, 07:20 PM
Disney have now set up with a Management Company that only has 200 villas to sell the villa aspect to potential clients but a basic 3 bed villa with no particular thrills is advertised for 455 per week and they are offering 3 classes of villa ...so by time Disney and the rest have taken there cut it wont offer much to the owners nor will the guest find that they have got value for mioney when they open the door...just my opinion

arkvilla
15-12-2010, 07:28 PM
yep it's great having you around :hug2: and I'm positive it'll help

The other thing we really really need to do is get a villa presence on the main website which catches a totally different audience from the forums. That may well increase the enquiries from browsers although whether it'll lead to as high quality leads as the forums I don't know! My feeling is, like the guy you got the end of 09, if they come from the forums you've probably already got the "sale".

Anyway, I'll look into the main website and see what we can do quickly :yes:

I know you do all you can Keith and I really appreciate this forum, as I've said in the past, it's a really friendly place to be and not all forums are, they can get quite cliquey.

A villa prescene on the main website is a great idea, let me know if there's anything I can do to help.

To be fair, I have lots of bookings for next year already and it was just a question out of curiosity that led to me asking Malcom about his enquiries.

To be completey fair to WDS some sites work for some owners and some don't get anything -it's a difficult one to gauge. I advertise on a really well known site and get the majority of my bookings from it but I know some owmers who never get a single one from it so who can say what people go for :unsure:

I will contionue to be my 'normal' self here and who knows what the future will bring :thumbsup:

Sandra

josh.p.
23-12-2010, 08:59 PM
I love having you guys around and to be honest I never remember that you are 'advertisers' as such because you are both such great members, with other forums you can usually see the advertisers and those who are just there to advertise :yes: This, combined with the growing interest in the sites/forum will surely lead to more bookings in the future :yes:

I love the idea of having a 'villas section' on the site. Perhaps each month we could have an article from a villa owner or someone with experience in villas, 'top ten things about villas', things like that which would come up potentially high on google, as well as profile pages of villas with endorsements from their customers/guests? Sorry just thinking 'aloud'!

malcolm
24-12-2010, 06:24 PM
As I first mentioned, I have a member in our villa and have had report from our Management Company that the guest complained the pool was cold and they can't use it. MC has had pool guy out but nothing wrong it's just as it has been very cold this Xmas compared to many years previous the pool heater can't heat the pool to a reasonable temp. On other owners forums this it top topic and there is nothing anyone can do about it other than unfortunately turn off the heat and like I will, offer refund of unused pool heat days. Have sent rester aunt voucher to a rester aunt that they have been frequenting plus some other goodies even though this is totally beyond Anyones control. They also by sounds of it wrote security info down and made an error as they complained they had wrong codes but gate code can't be changed as set for each villa the other code was set and checked as always by MC.

Hope that they will give a review despite these issues.

arkvilla
24-12-2010, 07:36 PM
Oh no Malcolm. I let our Christmas guests know in advance that if the ambient air temperature falls below 50 the pool heater won't switch on, it's a safety mechanism. All electric pool heaters work in the same way so yours willbe no different to any other and it's out of your control ( unless you know how to control the weather :wink2: )

I also stress that they must use the pool cover for when they are not using the pool, to retain the heat as well.

It's very good of you to send restaurant vouchers

I'm sure you'll get a lovely review Malcolm.

Sandra

keith
24-12-2010, 11:56 PM
I'm sure it'll work out Malcolm, you couldn't do anything more and the vouchers idea is absolutely great of you :yes:

I was at planet hollywood a couple of weeks ago and heard two tables discussing this very problem. They, and I admit I, were suprised that this was the case! I just thought the pool heaters would keep working until the pool was nicely hot and the steam would rise :lol: Never having had a villa out there I just had no idea

Anyway whilst we were there their village management company must have called them and I could hear a quite irritated conversation.

ukwdwnut
28-12-2010, 02:30 AM
sandra. it seems to me that most people here stay onsite. ive only noticed a few that only a few stay in villas and it really depends on pricing tbh. but seeing as we are getting more people sign up, and hopefully getting them to stay and post, will bear some fruit to villa owners on this site :)