PDA

View Full Version : Dining Plan affects Menu at Yachtsman Steakhouse



Wendy
11-10-2012, 03:06 AM
The dining plan has struck again. It seems that because people on the dining plan were ordering items that were not available on the plan, some things have had to be removed.

Lobster and escargot have now been removed from the menu.

I spoke with Ricardo about this and he said that even though they were previously shown on the menu in red, people on the plan were still ordering and then arguing at then saying they didn't realise.

So now everyone loses out as it has been taken off the menu completely.

I wish Disney would just stop the dining plan or produce a separate menu completely for guests on the plan.

Tink
11-10-2012, 05:03 AM
Once again, the dining plan reduces an excellent restaurant experience to the mediocre. :(

keith
11-10-2012, 10:18 AM
sigh, truly annoying

uscwest
11-10-2012, 11:32 AM
I must agree, there was nothing overly exciting on the menu last night. In fact Donna had a different menu that the other three of us and chose the vegetarian option. When the server, unfortunately not Ricardo due to an illness in the family, came to the table Donna asked her about it and was told that choice was no longer available. She opted for the new vegetarian entree, even though it contained squash which she managed to eat around.

catrancher
11-10-2012, 11:33 AM
I guess I'm just going to have to settle for taking cruises instead of going to WDW. Not that that's bad mind you. At least on the cruise, I know what I can eat.

Everything! :happydance:

Tom (:macwave:... why yes, I will have a second entrée!)

Slowhand
11-10-2012, 03:56 PM
The pesky dining plan strikes yet again! :hopmad:

DisneyFreak
11-10-2012, 04:41 PM
This is disappointing. Why should people who don't do the dinning plan be punished? They either need to have separate menus for dinning planners or make more restaurants 2 credits if they serve items like Lobster and escargot. If not they may as well make every restaurant cafeteria style because that's what it's coming to. Well, maybe not that bad yet but you know what I mean.

Tinkerbell
11-10-2012, 07:37 PM
So is it no longer ok to buy dishes OOP if you're on the dining plan?

Britchick
11-10-2012, 07:40 PM
So is it no longer ok to buy dishes OOP if you're on the dining plan?

yes you can :yes: i don't understand as those things were on the appetiser menu and you don't get appetisers with the regular plan. I guess people threw tantrums as they couldn't have everything they wanted so rather than upset the people on dining plans Disney has dummed down their menus. :rolleyes3:

Wendy
11-10-2012, 10:30 PM
I must admit as much as I used to line the Yachtsman's I don't think I would go again. Admittedly we were unable to have the best server because of reasons beyond his control, but the one we had was useless. The menu was very limited and sadly the steak as so so. Chris likes his well done and has never had problem before but this time it was still pink. He didn't want to make a fuss so he ate it.

Wendy
11-10-2012, 10:38 PM
Stupid tapatalk not letting me edit. What I wanted to add was that we paid over $100 and have had better steaks at the Longhorn. Don't think we'll be going again.

There used to be lobster as a main course Brit and from what Ricardo said all the restaurants will be changing their menus to remove the expensive items.

The dining plan is a curse it should be counter service only :sorry;

Britchick
12-10-2012, 06:29 AM
The menu I saw only had the lobster as a starter. Maybe they should get rid of the signature restaurants off the dining plan, might be a compromise

Tink
12-10-2012, 08:27 AM
I remember years and years ago when Disney started bringing in true chefs to develop the menus and increase the quality of their food out of theme park hot dog status to truly fine dining. I remember not so terribly long ago (but closer to ten years than not) when Spoodles was new and winning rave reviews from food critics. I remember when Disney chose to do away with Food and Beverage managers and go with Executive Chefs.

There was pride in the food and true menu and recipe development. Dining in the higher end restaurants meant excellent food (guaranteed) and the same for service.

Now, it's slid back to theme park mentality. That's fine, as it is after all a theme park. So stop with the fake "fine dining" and ridiculous prices for mediocre food and service.

It's really an issue with me as you can tell. We used to love nothing better than our walks around Epcot finished by, "where do you want to eat tonight?" That's not how it goes now, and I'm mourning the loss. :(

keith
12-10-2012, 08:49 AM
It's really an issue with me as you can tell. We used to love nothing better than our walks around Epcot finished by, "where do you want to eat tonight?" That's not how it goes now, and I'm mourning the loss. :(

we feel that too.

First time we went we "found" le cellier tucked in that little corner of Canada. It was so great to find something new. They were practically begging people to come in back then and were chatting outside to us before taking us in. We had the best experience! Now it's very much conveyer belt service, roll them in, 1,2,3, bill em, roll them out asap.

I should note that le cellier also had lobster as extras available on its menu along with other things that the server used to mention. They were the first casualties of the dining plan back in the day where you could have anything on the menu. They just couldn't do it for the cost so it had to go.

Tink
12-10-2012, 08:55 AM
I remember that too, Keith! They used to actually put a CM at the top of the walkway with a menu and a smile to get the attention of people! We had several lovely dinners there, and then the crashing failures.

We never did make it to Cali Grill in it's hey day. That was a miserable experience.

Artist Point is another place that has changed so much that it's been ruined. :( Our last visit there was completely mediocre. The server recognized that too and did his best but you can't fix low quality food with sloppy preparation.

Even our beloved Cape May has taken a turn for the worse. :( :( :( They've taken that delicious chicken off the menu and their ribs. Now, I wasn't a huge fan of the ribs, but the chicken was so good! They do their service differently too so the food (shellfish in particular) is not as readily available. Sure do miss that one. It was a long standing favorite for anytime we didn't know what we wanted. I remember having lobster there too but that's way back in '96 or so. It was an additional cost (to the buffet).

Heck, I remember Micky Bars before they went on a diet. :)

That's the problem for me. I guess we've been around too long. :(

keith
12-10-2012, 09:45 AM
Artist Point is another place that has changed so much that it's been ruined. :( Our last visit there was completely mediocre. The server recognized that too and did his best but you can't fix low quality food with sloppy preparation.

yep ;( last time there was only us and one other table in use at Artist point and yet they sat us right next to the kitchen door. Two small tables, perched on top of each other, right next to the opening/closing kitchen door.

Eventually we asked the server who snapped "no point spreading you out all over the restaurant"... ok but we dont need to be right next to the door either. The salmon was tasteless and the service very mediocre. Contrast that to a few years ago, you wouldn't believe it was the same place.



That's the problem for me. I guess we've been around too long. :(

sure feels that way doesn't it.

uscwest
12-10-2012, 11:37 AM
I remember years and years ago when Disney started bringing in true chefs to develop the menus and increase the quality of their food out of theme park hot dog status to truly fine dining. I remember not so terribly long ago (but closer to ten years than not) when Spoodles was new and winning rave reviews from food critics. I remember when Disney chose to do away with Food and Beverage managers and go with Executive Chefs.

There was pride in the food and true menu and recipe development. Dining in the higher end restaurants meant excellent food (guaranteed) and the same for service.

Now, it's slid back to theme park mentality. That's fine, as it is after all a theme park. So stop with the fake "fine dining" and ridiculous prices for mediocre food and service.

It's really an issue with me as you can tell. We used to love nothing better than our walks around Epcot finished by, "where do you want to eat tonight?" That's not how it goes now, and I'm mourning the loss. :(

Sigh, :rolleyes3: those certainly were the good old days weren't they Tink? I haven't found JIKO dumbed down but most of the other restaurants certainly have been. I've said for years that they need to totally revamp the free dining. If you are on the Free DDP then you should receive a special menu with a limited number of items. Folks who purchase things like the Deluxe Dining Plan should still have the opportunity to order what they wish however.

catrancher
12-10-2012, 11:41 AM
They used to actually put a CM at the top of the walkway with a menu and a smile to get the attention of people!

Sigh... :sigh:

I remember that also. And now? :thumbsdown:

Wonder if we could start an online petition or a Facebook group or something to encourage the return to grander days. I'm sure that us complaining in our own safe little world in here isn't going to get Disney's attention. And if we're fed up with it, there's got to be other people who are too.

Tom (:macwave:... just sayin'...)

uscwest
12-10-2012, 01:51 PM
I like the FB idea Tom.

Sent from my DROID RAZR using Tapatalk 2

Slowhand
12-10-2012, 04:07 PM
Wonder if we could start an online petition or a Facebook group or something to encourage the return to grander days. I'm sure that us complaining in our own safe little world in here isn't going to get Disney's attention. And if we're fed up with it, there's got to be other people who are too.


Great minds think alike Tom. I was just going to post a similar comment. :thumbsup:

catrancher
12-10-2012, 04:29 PM
Ok then.

How about some suggestions for group or whatever names. :unsure:

Personally I wouldn't want anything derogatory. But still something that expresses our displeasure.

Something like maybe "Disappointing Disney Dining". Or something. But catchy. If you get my drift.

Get some ideas going here.

Tom (:macwave:... we need to go viral!)

DisneyFreak
12-10-2012, 04:51 PM
Hungry for Better Disney Dinning
Sack Lunch the Disney Dinning Plan
Disgruntled Disney Dinners

catrancher
12-10-2012, 04:57 PM
Hungry for Better Disney Dinning
Sack Lunch the Disney Dinning Plan
Disgruntled Disney Dinners

Good, good, good!

Keep 'em coming. After we get everyone's input, I'll start a poll where we can vote for the favorite.

Maybe this'll work! :fingers:

Tom (:macwave:... here's hoping...)

Tink
13-10-2012, 03:51 AM
I like the idea of making it a positive thing, instead of focusing on the negative.

Perhaps we can have a forum here that is "Reminiscing" or "Disney Nostalgia" or something like that. We can discuss not only dining but how the parks used to sparkle, how bus drivers used to be funny and interact with guests, how there used to be the double decker buses in EPCOT, those sorts of things.

The bots will pick up the info and may actually lead people back here.

Disney does troll boards, so they could end up seeing it. OR, once we've got a good thread or ten going, we can copy the posts to an email and email Disney relations.

What are your thoughts on that?

Johnie
13-10-2012, 05:30 AM
To be honest, I don't think Disney cares. The annual pass holders, the locals, the ones who keep returning, Disney knows they have us. Disney is doing everything they can to lure in the first timers and those who only come visit occasionally.

I know many don't like the dining plan but Disney is not getting rid of it anytime soon. People LOVE it. They think it's a bargain and they love to have it paid for already.

For me, we are back to eating off site more and more. Even with my Tables in Wonderland discount, Disney prices have become do overinflated (due to the dining plan) that I cannot justify the cost.

And I am a hardcore Disney lover as the majority of you know :-(

Vikki
13-10-2012, 08:00 AM
Sigh, :rolleyes3: those certainly were the good old days weren't they Tink? I haven't found JIKO dumbed down but most of the other restaurants certainly have been. I've said for years that they need to totally revamp the free dining. If you are on the Free DDP then you should receive a special menu with a limited number of items. Folks who purchase things like the Deluxe Dining Plan should still have the opportunity to order what they wish however.

I totally agree. We've had free dining the last few times we've been, and we're on it again next year. I certainly wouldn't mind having a different menu. Thing is though, as long as the restaurants stay full, they won't change it I don't think....

piglet
13-10-2012, 12:55 PM
Oh dear, I seem to be in the minority here. We had the dining plan and managing to use it quite wisely had 2 beautiful dinners at the Yachtsman with the wonderful Ricardo. He was so lovely and I told him that I knew Terry and Sue and after we had the meal we all received kisses (no not DS, they shook hands). We booked for our last night and I specifically asked for Ricardo and once again he was fantastic. We also ate at the California Grill which again was a fantastic meal. We stayed at the wonderful BC and I'm sorry I missed you Wendy but I got your message about meeting just as I arrived back home. We ate at Cape May and also at the ESPN which I would never go to again. Food awful, too loud and didn't understand the sports. We also had a couple of nice meals at Nine Dragons. We don't have big appetites so never have a starter, just the bread and dip and then after the main meal, a dessert, that could have been why we enjoyed it. I also quite like Raglan Road. It was a great holiday and we're now planning on going back to the BC at Easter 2014, so busy saving. :thumbsup:

Tink
13-10-2012, 01:10 PM
It's good to hear there are still some good meals and experiences out there!

But you and I are biased! :D We LOVE the BC!

I totally agree on ESPN, wicked loud and so over all the sports. Food used to be "ok," nothing special but "ok." No longer, eh? :unsure:

uscwest
13-10-2012, 05:48 PM
We had a wonderful meal at Citrico's last night. However, before we went in we had drinks at the bar. Our server was Lynnette. She was telling us that most of the wait staff hate the dining plan because folks will come in and run up what would be a $200-$300 meal and leave NO tip.:rolleyes3::rolleyes3::rolleyes3:

keith
13-10-2012, 06:15 PM
We had a wonderful meal at Citrico's last night. However, before we went in we had drinks at the bar. Our server was Lynnette. She was telling us that most of the wait staff hate the dining plan because folks will come in and run up what would be a $200-$300 meal and leave NO tip.:rolleyes3::rolleyes3::rolleyes3:

Im really going to have to give Citrico's another try :yes:

The dining plan was much better value when it included the tip that's for sure. I know a lot of UK people who've been very upset when they've been sold a vacation package including "all meals" and then found out that there was an expectation of 20-25% in tips.

Now we need to look at that in a bit more detail. The folks going out should perhaps have done some more research into cultural expectations, but when someone is marketed over here as "included" it means you don't pay any extras.

The last group to come back told us that they were routinely spending $70 or more a meal in tips alone for the four of them and that the "norm" was represented as 25%. I said nahhh come on, 15-20% for excellent service but then I go and read the Orlando sentinel where it says that yep, servers in Orlando now consider 25% to be normal, more for exceptional service.

No wonder they're frequently disappointed IMHO!

Anyway that's a tip rant, it's sad if they're getting zero on a $200 meal :( I do wonder how many people are deliberately stiffing the server and how many just don't realise they're supposed to be tipping.

I think the plan should have specific menus, lower cost menus and tip included. It would prevent a lot of problems :yes:

Tink
13-10-2012, 08:05 PM
Cold day in nether regions when I customarily tip 25%. That's rubbish. 15-20% is absolutely acceptable. IRS surmises 12%, so anything above that is gravy.

keith
13-10-2012, 08:08 PM
Cold day in nether regions when I customarily tip 25%. That's rubbish. 15-20% is absolutely acceptable. IRS surmises 12%, so anything above that is gravy.

as a local orlando resident do you think it's accurate that 25% is becoming "the expected norm" or is it just something for tourists to get trapped with?

http://www.myfoxorlando.com/story/19601215/report-says

I must admit, tipping 20% doesn't often even get a thank you often these days, perhaps this is why!

Britchick
13-10-2012, 08:33 PM
Our average tipping last year for 4 adults was $25. I see that as a bargain!

I struggle with this one because I have used and will be using the dining plan. Last year it meant I could eat on site every day, had we not had the dining plan I would not have spent that money on food, just too much with paying for 4 adults. I do remember the early 2000s and the great meals we had and yes I think it is sad that things have deteriorated, although i didn't have a bad meal last year. A compromise would be the best idea I think- get rid of the signatures from the dining plan so that people can have their fine dining without things being dropped.

catrancher
13-10-2012, 08:42 PM
Cold day in nether regions when I customarily tip 25%. That's rubbish. 15-20% is absolutely acceptable. IRS surmises 12%, so anything above that is gravy.

+1

Only I stick with the old 10 to 15 percent guideline. For outstanding service, I'll do 15. Anything less generally gets 10. Unless it's really abysmal service in which case I generally leave just enough to really insult them. What can I say, I'm old school.

If they think 25% is normal now, my words to them are "get over it". It just ain't gonna happen. Don't like it? Tough! Things are rough all over.

Tom (:macwave:... really old school.)

Tink
13-10-2012, 09:00 PM
No, I absolutely DO NOT see the 25% as a valid tipping amount, nor do I see it happening here. I think it's a ploy to bilk people. But then, we ALL know how much I HATE the tipping nonsense.

In Vancouver (can you stand it?) they pay their servers a fair wage. Tipping is still done, but 15% is HUGE there. The fiction that is put forth here that the meal prices would soar and no one would go out is rubbish, too. There were plenty of people dining out, and not just in low end places either.

I'm with you Catrancher. 15% is a fair tip and a goodly amount, especially when you start getting into triple digit totals.

uscwest
13-10-2012, 09:01 PM
I'll chime in more when I get on a keyboard.

Sent from my DROID RAZR using Tapatalk 2

Tink
13-10-2012, 09:06 PM
I find the whole tipping culture to be embarrassing and a bit pathetic. Pay a fair wage and call it good.

The CNAs on my staff work their fingers to the bone and often (most often) for LESS than $10 per hour (and some of them have been working there for years and years). No one tips them and they are caring for people's lives. As a matter of fact if they accept a monetary gift (or any personal gift at all) they'll immediately lose their jobs.

Johnie
13-10-2012, 10:02 PM
We were discussing tipping at dinner last night. My friend's husband owns a restaurant. Apparently the friend called in a curbside order and the waitstaff complained that she didn't tip. I'm not tipping for curbside. I'm
Not tipping to pick it up inside either. I will tip of I'm inside eating or drinking.

25% is crazy to be expected!! Holy moly
I hate the whole tipping culture. I provide excellent services to my clients but you don't see a tip jar on my desk. Why? It's absurd and I'm not making $2.39 or whatever an hour.

I don't tip housekeeping either. They are making above minimum wage.

Shellyamc
14-10-2012, 03:02 PM
Oh dear, I seem to be in the minority here. We had the dining plan and managing to use it quite wisely had 2 beautiful dinners at the Yachtsman with the wonderful Ricardo. He was so lovely and I told him that I knew Terry and Sue and after we had the meal we all received kisses (no not DS, they shook hands). We booked for our last night and I specifically asked for Ricardo and once again he was fantastic. We also ate at the California Grill which again was a fantastic meal. We stayed at the wonderful BC and I'm sorry I missed you Wendy but I got your message about meeting just as I arrived back home. We ate at Cape May and also at the ESPN which I would never go to again. Food awful, too loud and didn't understand the sports. We also had a couple of nice meals at Nine Dragons. We don't have big appetites so never have a starter, just the bread and dip and then after the main meal, a dessert, that could have been why we enjoyed it. I also quite like Raglan Road. It was a great holiday and we're now planning on going back to the BC at Easter 2014, so busy saving. :thumbsup:

You are not alone:hug2: We have used the dining plan for our last 2 trips and we have been very pleased with it :yes: We were a party of 4 adults and 2 kids last trip and some of our meals I would have ditched if we had to pay out of pocket for them. I'm also not sure what it is, but we were very pleased with our food..each and every dinner. I don't know if we have low expectations, or what, but I don't have a lot of complaints about Disney food :unsure:

piglet
15-10-2012, 11:17 AM
You are not alone:hug2: We have used the dining plan for our last 2 trips and we have been very pleased with it :yes: We were a party of 4 adults and 2 kids last trip and some of our meals I would have ditched if we had to pay out of pocket for them. I'm also not sure what it is, but we were very pleased with our food..each and every dinner. I don't know if we have low expectations, or what, but I don't have a lot of complaints about Disney food :unsure:

Whew thanks for that :hug2:. We were also 4 adults and it was so much easier to pay for meals, we just used one ticket till that was empty, then moved on to the next etc. It worked out brilliantly and we still had a load of snacks left. Hopefully it will still be on in 2012 as there will then be 5 adults :rolleyes3:

keith
15-10-2012, 11:55 AM
I'm really glad it works out for people :yes: I guess it's the age old thing, one size doesn't fit all. I do think with a few minor tweaks they could improve it though

catrancher
15-10-2012, 12:05 PM
I'm really glad it works out for people :yes: I guess it's the age old thing, one size doesn't fit all. I do think with a few minor tweaks they could improve it though

I've got to agree with all that. And for me, it's not the Dining Plan per se that I'm opposed to. What gets me going is the following:


That I have to decide where I want to eat 180 days in advance and, by extension, I can no longer just impulsively decide to eat at a given location on the actual day that I'm in the park.
That the food selection and quality have deteriorated (may be the dining plan or not). Not actually bad, but certainly not as good as it used to be.
That the service has deteriorated.
That the mind set now seems to be get 'em in, shove the food at 'em, and get 'em out. Sort of like fast food masquerading as fine dining.

Perhaps if they modified the dining plan so that only half the available tables in a given restaurant were booked and the other half were available for ad-hoc ADR's that would help tremendously. Of course, they'd still need to do something about the service and quality but those could be totally separate from the dining plan.

Tom (:macwave:... just my 2 whatevers...)

Mari
30-10-2012, 09:03 PM
I have come to love the dining plan, specifically when Free dining is offered.

My daughters are NOT good eaters, but they DO need to eat from time to time, so I love being able to go into a restaurant,more so when it is a character meal (kills two birds with one stone!) and serve them a little bit of everything, let them eat what they want/like and not worry about how much money it is costing, or how much is getting wasted because they didnt eat it... It has made my 2 trips to WDW with them far more enjoyable.

I do think some restaurants shouldnt be on the dining plan, like signature restaurants. I do expect a certain level of food quality and service from Disney, but being on the dining plan I also expect to not go to the best restaurants in Disney, does that make sense?

I also agree that ADR's should be for a percentage of tables at a restaurant, so that people who want to eat somewhere THAT day can do so without spending 5 hours waiting for a table!

Maybe if they just had a list with all restaurants on the dining plan, it would make things easier, both for people on them and for people paying out of pocket.

And I concur with Shelly, we wouldnt be able to afford the real cost of all meals without the Dining Plan, as Johnie said, prices inside WDW have escalated to a point where it is just not feasable to do that, but with two small kids, having to rent a car with 2 toddler seats is as expensive or even more, so, eating outside WDW isnt an option at this point for us either.