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Ursula
02-03-2009, 10:05 PM
Can someone explain the difference to me and how will I know who I'm getting on the phone?... isn't Virgin just Virgin? I know I should know this but have never needed to until now. Thank you X

Slowhand
02-03-2009, 10:12 PM
The main difference is that VA is a scheduled airline whereas VH takes care of the package holiday side of the business.
Having said that, last year we booked our flights through VA along with the car hire, although the car rental voucher was emailed from VH!

Ursula
02-03-2009, 10:27 PM
Ah that's a great help thank you, I know who to call then about our flights.

Wendy
02-03-2009, 10:42 PM
When you call VA, if you don't want to end up at the Indian call centre you can telephone 01293 562345. Just ask the operator for the Red Flying Club :thumbsup:

Slowhand
02-03-2009, 10:44 PM
When you call VA, if you don't want to end up at the Indian call centre you can telephone 01293 562345. Just ask the operator for the Red Flying Club :thumbsup:
When I rang t`other day, I didn`t get the call centre but I spoke to a very helpful guy from the UK who took ages to get my flights sorted.

Wendy
02-03-2009, 10:51 PM
I normally find that they are very helpful Terry :yes:

Ursula
02-03-2009, 10:59 PM
Thank you... Do I still call this number if I'm a FF? Because I am a member.

Wendy
02-03-2009, 11:23 PM
Thank you... Do I still call this number if I'm a FF? Because I am a member.

:yes: just call and they will put you through :D