ADRs w/confirms won't pull up - help

[2ofUs]

I made ressies on-line last month, emailed them to myself and printed them out as well. Today I entered confirmation numbers in WDW system and it says they aren't there. What am I doing wrong or NOT doing correctly? Help please??

[Keith]

Which system (web address) are you trying and which web browser are you using?

[2ofUs]

Using the WDW on-line ADR system and Internet Explorer. I have pulled them before, but can't now.

I determined that I apparetnly used my cell number (had to call Disney to confirm) when I made the ressies. But the system STILL wouldn't pull up them up even with the correct phone number. CM said perhaps the system was undergoing updates and that I try later - I did - 5 times - no success. Good thing I printed them out and have hard copies.

All WDW-DINE could pull up were the 3 ressies I made through them. However, once we tried my cell, the others showed up, so they are there, just won't pull up through the WDW on-line ADR system.