Urgent help

**mainecoon lover** · 06-10-2009, 05:42 PM

Hi guys trying to send email with 3 attatchments from macbook but the person can not open. I scanned in attatchments. Any ides. I am guessing they may not have mac. Its for Beth parking permit

**Keith** · 06-10-2009, 05:45 PM

hi there, what app did you use and do you know what the filenames are? PM me if you'd like my email address (you can email to me and I'll have a look for you!)

**mainecoon lover** · 06-10-2009, 05:47 PM

Originally Posted by Keith

hi there, what app did you use and do you know what the filenames are? PM me if you'd like my email address (you can email to me and I'll have a look for you!)

this is what it says

Beth passport.tif 4198K

**Keith** · 06-10-2009, 05:49 PM

Originally Posted by mainecoon lover

this is what it says

ok well .tif is a well known format but people these days are used to .jpg .gif or .png

If you want to throw them over here I'll try and convert them and send them back?

or if you have them in apple preview or another app, you could try SAVE AS and try and save them as say, file1.jpg file2.jpg

**ukwdwnut** · 06-10-2009, 05:49 PM

scan it again and use a .jgp .jpeg michelle

**mainecoon lover** · 06-10-2009, 05:51 PM

Thanks all. Panic over. They have opened them now. You techy guys are the best

**ukwdwnut** · 06-10-2009, 05:54 PM

cool!! tgft

**Tink** · 07-10-2009, 01:21 AM

If the person receiving the .tif file has an image viewer, the can then use that to open it too (for future reference). We use .tif for faxes all the time for work and many people who click on them and can't open them think all is lost but that's not the case.

Good that you worked it out!