it seems to me that these servers are not being properly trained. My trainer taught me that the customers comfort was #1...some ppl don't like someone hovering around...others want you right at thier elbow. You learn how to read your csrs...then treat them with respect and curtesy. We were taught to NEVER ask if they want change, to bring them what was owed to them and Never hint at a possible tip. I had days where I would have 10 tables and only make about $2 in tips, but I also had days where I made $200 on one table. NEVER once did I show disrespect to a customer for any reason! I am blessed in that I learned my trade and never sufferred the "penny" tip.