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Thread: Macbook issue

  1. #1
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    Hi all

    Our lovely macbook screen has gone dark anyone know why ?

    thanks

  2. #2
    Administrator keith's Avatar
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    Quote Originally Posted by mainecoon lover, post: 189313
    Hi all

    Our lovely macbook screen has gone dark anyone know why ?

    thanks
    Need a touch more info I think

    Can you see any other lights on it? Hear the fan when it's switched on? or is it completely dead with nothing changing or happening at all when you turn it on
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  3. #3
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    we can still use it but the screen is just not as bright as it usually is. Its been like it for a few days now. I thought it was my eyes as they have been playing up but dh complained about it. I can not hear a fan

  4. #4
    Administrator keith's Avatar
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    Quote Originally Posted by mainecoon lover, post: 189316
    we can still use it but the screen is just not as bright as it usually is. Its been like it for a few days now. I thought it was my eyes as they have been playing up but dh complained about it. I can not hear a fan
    have you tried just turning up the brightness?

    system preferences - display and turn up the brightness (there are keyboard shortcuts for it as well on I think the f1 and f2 keys)
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  5. #5
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    Quote Originally Posted by Keith, post: 189317
    have you tried just turning up the brightness?

    system preferences - display and turn up the brightness (there are keyboard shortcuts for it as well on I think the f1 and f2 keys)
    Yeah but nothing happens

  6. #6
    Administrator keith's Avatar
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    Quote Originally Posted by mainecoon lover, post: 189318
    Yeah but nothing happens
    ok, is it very very very very very dark? or just not quite as bright as it was?

    Is it the same when plugged in as when on battery?

    Try this: http://support.apple.com/kb/HT3964?viewlocale=en_US

    If not, it could be a dodgy inverter or pinched inverter cable which would need service to fix
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  7. #7
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    Quote Originally Posted by Keith, post: 189320
    ok, is it very very very very very dark? or just not quite as bright as it was?

    Is it the same when plugged in as when on battery?

    Try this: Intel-based Macs: Resetting the System Management Controller (SMC)

    If not, it could be a dodgy inverter or pinched inverter cable which would need service to fix
    Yes same as when on battery

  8. #8
    Administrator keith's Avatar
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    Quote Originally Posted by mainecoon lover, post: 189321
    Yes same as when on battery
    ok well try resetting the SMC first but if no go, take it to the apple store genius bar and get them to check it out. It could still so easily be something that I'd notice in an instant if it was in front of me, but if not, it sounds to me like a dodgy backlight/inverter. Either way, they'll sort it out for you
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  9. #9
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    Thanks Keith. I went into display and turned it up that way. Just questioning people here on who may of played with brightness. I hope this solves it

  10. #10
    Administrator keith's Avatar
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    Quote Originally Posted by mainecoon lover, post: 189324
    Thanks Keith. I went into display and turned it up that way. Just questioning people here on who may of played with brightness. I hope this solves it
    ooo so you can turn it up from inside preferences and it works fine?
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