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Thread: HP printer cartridges

  1. #1
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    Help! i ordered the number i needed from the cartridge already installed and it's come and it says photo on it, same number but won't fit in the printer as it's smaller! wth? why have the same number if you can't use it with that printer? am i doing something wrong? have tried wiggling it to make it fit.















  2. #2
    Senior Member uscwest's Avatar
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    You might want to call either HP or the place you ordered it from.





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  3. #3
    Administrator keith's Avatar
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    hmmmm normally as long as the number is the same and it's original HP you're fine. The only thing is, there ARE at least two different sizes of the same number. Small and Large. The small one's just don't last nearly as long but should fit absolutely perfectly :/

    Does it look the same as the one you're removing other than being smaller? Same shape etc? connector in the same place? you've removed all the plastic bits you should have? (I know that sounds daft but we must get twenty calls a week from people who can't fit the cartridge but have just left some bit of packing plastic on it... it's usually orange coloured but not always)
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  4. #4
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    it's the same number but says photo on it, it's skinnier than the old one, had a look on the tesco site and they only have the same one- no other option for black that number. The connections don't quite match and the disc/hole things are different sizes. I think i will ring HP as i've just wasted 12! thank you for trying to help me! as blooming usual i try and be independent while Jon is away and mess it up...just waiting for the rolling of eyes LOL















  5. #5
    Administrator keith's Avatar
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    Well photo is diff from non photo so hmmmmmm that sounds like it could be it
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  6. #6
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    Quote Originally Posted by Keith, post: 279947
    Well photo is diff from non photo so hmmmmmm that sounds like it could be it
    but surely with the same number it should fit the printer? you're not driving and tapatalking are you?















  7. #7
    Administrator Wendy's Avatar
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    Quote Originally Posted by britchick, post: 279950
    but surely with the same number it should fit the printer? you're not driving and tapatalking are you?
    Keith doesn't drive he gets his DW to drive









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  8. #8
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    Quote Originally Posted by Wendy, post: 279953
    Keith doesn't drive he gets his DW to drive
    oh Keith!















  9. #9
    Administrator keith's Avatar
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    Quote Originally Posted by britchick, post: 279950
    but surely with the same number it should fit the printer? you're not driving and tapatalking are you?
    I don't think so.... your printer may not take or need photo cartridges just normal ones. I seem to remember the photo ones do fit into a different cartridge slot (but it's been a while). Anyway, you wouldnt want to replace a normal black with a photo black I dont think
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  10. #10
    Administrator keith's Avatar
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    Quote Originally Posted by Wendy, post: 279953
    Keith doesn't drive he gets his DW to drive
    I think we all know there's no "getting" women to do anything they don't already want to do

    She's done more driving than me this holiday though because she likes the car v her fiesta back home
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