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Thread: Esmerelda

  1. #1
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    Esmerelda aka Helen can't access her account or the forums and was wondering if one of the admin could email/ message her with a solution.

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    Administrator keith's Avatar
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    Quote Originally Posted by *Bambi-Belle*, post: 319506, member: 208
    Esmerelda aka Helen can't access her account or the forums and was wondering if one of the admin could email/ message her with a solution.
    hiya... sorry to hear that. I've checked her account and it looks fine. I can change her password in case she's forgotten it? if she wants to email me to discuss I can get something sorted for her... it's admin AT wdisneysecrets.com (where the AT is an @ )
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  3. #3
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    Thanks Keith, I will pass on your message and email.

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    Senior Member uscwest's Avatar
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    If she's trying to access it using the original Tapatalk she may have to delete her account and login again. I kept getting a message saying my password was invalid. After I deleted the account and restarted it I was able to login again with no problem. I did not have the problem with the upgraded Tapatalk however.





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  5. #5
    Moderator Dawn's Avatar
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    And is she spelling it Esmerelda or Esmeralda. I seem to recall it was the latter on the old forums.

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    Administrator keith's Avatar
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    Quote Originally Posted by Dawn, post: 319543, member: 32
    And is she spelling it Esmerelda or Esmeralda. I seem to recall it was the latter on the old forums.
    well spotted Dawn! It is indeed Esmeralda
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  7. #7
    Administrator keith's Avatar
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    Quote Originally Posted by *Bambi-Belle*, post: 319509, member: 208
    Thanks Keith, I will pass on your message and email.
    Any luck? I hate to think of someone not being able to get on? She's not emailed me so ...
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  8. #8
    Administrator keith's Avatar
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    Quote Originally Posted by *Bambi-Belle*, post: 319506, member: 208
    Esmerelda aka Helen can't access her account or the forums and was wondering if one of the admin could email/ message her with a solution.
    Any news? please let her know to email me if she's still having trouble, I dont mind at all!
    Disney information? Try our online guidebook at http://wdisneysecrets.com
    Get your own Disney Countdown at http://toys.wdisneysecrets.com









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