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Thread: Have you used the Walt Disney Travel Company? (UK)

  1. #1
    Senior Member MystikPiglit's Avatar
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    If so, is it just booking directly with Disney or do they act as a travel agent if you book a package trip?


    For example:
    If any perks, such as free dining, came out after booking would they automatically add it to your booking?
    If there was a problem with the flight, such as a cancellation, would they sort that out for you?

    Thank you. :)
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  2. #2
    Administrator keith's Avatar
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    I've used them to book hotels+tickets but never flights.

    My experience with them is that they're treated by Disneyworld itself as more of a travel agent than just another branch of Disney.

    Not that I've had LOADS of problems but if the last time we bought 14 day tickets with the package, checked into hotel (POR) and no park tickets. I could show them on the booking but they couldnt see on the system. Two hours later we were still at the front desk and they called the UK and various people. It took three more days to sort it out during which, ok, they gave us one day passes at the front desk but it was still a pain and each day we had to explain again to new people at the desk etc.

    Several times they told me that Disney UK were "a UK travel agent" and "not part of Disney" so they didn't have access to their systems and so on.
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  3. #3
    Senior Member MystikPiglit's Avatar
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    Was that recently, Keith?
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  4. #4
    Administrator keith's Avatar
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    Quote Originally Posted by MystikPiglit, post: 323261, member: 90
    Was that recently, Keith?
    couple of years ago It's not stopped me using them, this year they were the cheapest for hotels In December and the 21 day ultimate etc... would I book a full holiday from them? Well, if it was the best value I would but I'd be aware its not "disney proper"
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  5. #5
    Senior Member MystikPiglit's Avatar
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    Quote Originally Posted by Keith, post: 323263, member: 3
    would I book a full holiday from them? Well, if it was the best value I would but I'd be aware its not "disney proper"
    Normally I spend months researching, planning, booking etc but for the next trip I'd really like a no-hassle trip where a travel agent does everything for me. :)
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  6. #6
    Administrator Wendy's Avatar
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    Quote Originally Posted by MystikPiglit, post: 323278, member: 90
    Normally I spend months researching, planning, booking etc but for the next trip I'd really like a no-hassle trip where a travel agent does everything for me. :)
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  7. #7
    Senior Member MystikPiglit's Avatar
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    Good point. It'll give me more time to look at menus, etc. :D
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  8. #8
    Senior Member Vikki's Avatar
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    I assumed booking with them was booking direct with Disney.



  9. #9
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    I've used complete Orlando a couple of times and have nothing but good things or say about them, both accommodation and ticket package and the whole lot last December. They wear always the cheapest too














  10. #10
    Senior Member Tony G's Avatar
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    Never booked with them, but I love their logo!

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