Results 1 to 9 of 9

Thread: Waiting on a call from VH service dept

  1. #1
    Senior Member
    Join Date
    Aug 2008
    Location
    Liverpool, UK
    Posts
    640
    Post Thanks / Like
    After re-costing my holiday again (I know this is dangerous but can't help myself) I discover that there are two new lines on the costing under title 'Vaa discount' amounting to nearly 600 off :mad:

    Checked other dates throughout summer 09 and this discount showed up so may be useful to some of you.

    Rang VH and lady said she would have to put me through to 'service' who deal with existing bookings. Hung on for ages before getting the option to leave name/tel number.

    Even if I have to pay the 25 each amendment fee it will still be worth it. Other option would be to extend holiday for same price.

    So waiting to see what they say...bet there is somthing in the small print to allow them to worm their way out of it.

    Doesn't always pay to book early :(

    Will let you know how I get on







    1997 - Newport Bay Club -DLP
    1998 & 1999 - Disneyland Hotel & Sequoia Lodge- DLP
    2000 - Caribbean Beach Resort WDW
    2001 & 2002 - Newport Bay Club -DLP
    2003 - Hotel New York - DLP
    2004 - Grand Floridian - WDW
    2005 - Hotel New York - DLRP
    2006 - Grand Floridian - WDW
    2007 - Yacht Club - WDW
    2008 - Disneyland Hotel, DLRP
    2009 - Yacht Club WDW, HRH & BLT
    2010 - Beach Club WDW

  2. #2
    Administrator Wendy's Avatar
    Join Date
    Jun 2008
    Location
    In Neverland
    Posts
    21,377
    Post Thanks / Like
    Debbie, with the way the /$ is dropping and the lack of money I think they will all have to start reducing their prices soon.









    If ever there is a tomorrow when we're not together.......
    there is something you must always remember.
    You are braver than you believe, stronger than you seem, and smarter than you think.
    But the most important thing is, even if we're apart...... I'll always be with you.
    Winne the Pooh - A A Milne



    A friend is a hand that is always holding yours,
    no matter how close or far apart you may be.
    A friend is someone who is always there and will always, always care.
    A friend is a feeling of forever in the heart.

  3. #3
    Senior Member
    Join Date
    Aug 2008
    Location
    Liverpool, UK
    Posts
    640
    Post Thanks / Like
    Quote Originally Posted by Wendy, post: 40779
    Debbie, with the way the /$ is dropping and the lack of money I think they will all have to start reducing their prices soon.
    Totally agree with you, Wendy.

    These are huge reductions and things must be bad for them to do it so early for 2009.







    1997 - Newport Bay Club -DLP
    1998 & 1999 - Disneyland Hotel & Sequoia Lodge- DLP
    2000 - Caribbean Beach Resort WDW
    2001 & 2002 - Newport Bay Club -DLP
    2003 - Hotel New York - DLP
    2004 - Grand Floridian - WDW
    2005 - Hotel New York - DLRP
    2006 - Grand Floridian - WDW
    2007 - Yacht Club - WDW
    2008 - Disneyland Hotel, DLRP
    2009 - Yacht Club WDW, HRH & BLT
    2010 - Beach Club WDW

  4. #4
    Senior Member
    Join Date
    Jun 2008
    Location
    Berkshire UK
    Posts
    5,026
    Post Thanks / Like
    for you Debbie.

    I repriced our flydrive and those discounts are there for us as well although tbh it only works out about 80 difference for us and we have the free Vroom and had a free upgrade to an SUV so it isn't worth ringing for us.

    Not sure what those discounts are though so would be interesting to find out. :)






    [SIGPIC][/SIGPIC]

  5. #5
    Senior Member
    Join Date
    Jun 2008
    Location
    Cornwall
    Posts
    3,627
    Post Thanks / Like
    Apparently the discounts are VAA tht have been passed on to VH.

  6. #6
    Senior Member
    Join Date
    Aug 2008
    Location
    Liverpool, UK
    Posts
    640
    Post Thanks / Like
    Quote Originally Posted by Dizneyblonde, post: 40806
    Apparently the discounts are VAA tht have been passed on to VH.
    Yeah that's what Customer Services explained to me.. I have heard that mid-afternoon a decision was made to say NO to all further refund enquiries. They must have been inundated this morning. Not sure how they think they will get away with that when they have allowed some customers to amend to the new prices.







    1997 - Newport Bay Club -DLP
    1998 & 1999 - Disneyland Hotel & Sequoia Lodge- DLP
    2000 - Caribbean Beach Resort WDW
    2001 & 2002 - Newport Bay Club -DLP
    2003 - Hotel New York - DLP
    2004 - Grand Floridian - WDW
    2005 - Hotel New York - DLRP
    2006 - Grand Floridian - WDW
    2007 - Yacht Club - WDW
    2008 - Disneyland Hotel, DLRP
    2009 - Yacht Club WDW, HRH & BLT
    2010 - Beach Club WDW

  7. #7
    Senior Member
    Join Date
    Jun 2008
    Location
    Cornwall
    Posts
    3,627
    Post Thanks / Like
    Val was waiting for a call back from VH this afternoon about mine but i've not heard anything so just keeping my fingers crossed.

  8. #8
    Senior Member
    Join Date
    Aug 2008
    Location
    Liverpool, UK
    Posts
    640
    Post Thanks / Like
    Quote Originally Posted by Dizneyblonde, post: 40955
    Val was waiting for a call back from VH this afternoon about mine but i've not heard anything so just keeping my fingers crossed.
    Keeping everything crossed for you, T







    1997 - Newport Bay Club -DLP
    1998 & 1999 - Disneyland Hotel & Sequoia Lodge- DLP
    2000 - Caribbean Beach Resort WDW
    2001 & 2002 - Newport Bay Club -DLP
    2003 - Hotel New York - DLP
    2004 - Grand Floridian - WDW
    2005 - Hotel New York - DLRP
    2006 - Grand Floridian - WDW
    2007 - Yacht Club - WDW
    2008 - Disneyland Hotel, DLRP
    2009 - Yacht Club WDW, HRH & BLT
    2010 - Beach Club WDW

  9. #9
    Senior Member
    Join Date
    Jun 2008
    Location
    Cornwall
    Posts
    2,697
    Post Thanks / Like
    We got a refund for my parents and carer on their economy flight but they said no to uc even though if i price it up on line it comes out 300 cheaper. They have also took manage booking of thier web page at the moment saying they have technical problems. Yeah right.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •