http://news.bbc.co.uk/1/hi/england/7759624.stm

we've paid 150 to visit this place....we were all so looking forward to it. we called the credit card company but they were next to useless. The website is not available, the phone number is constantly engaged.....i'm soooo angry! How can people get away with this sort of thing - we just don't know what to do now.