Pizza Hut Ė Lord Street, Southport
Yesterday evening five of us having seen the adverts on TV for Pizza Hutís pasta meals decided to try them. We were two families Liz & I and Daughter, partner and 8 year old grand daughter.
Liz :- Garlic bead with cheese & tagliatelle carbonara
Me:- Garlic bread with cheese & Salmon pasta bake
Daughter:- Chicken wings and Garlic bread with cheese to share
DDs partner:- Farmhouse pizza
Grand daughter:- Chiken strips from the childrens menue
First to arrive was Lizís Garlic bread (4 slices) which she and I shared while waiting for the next plateful. Then the chicken wings arrived with 2 slices of garlic bread and an apology that there was no more garlic bread.
Five minutes later we were told there was no more pasta so no main meal. Pizza arrived. The three of us on pasta chose chicken ceasar salad. Ten minutes later we were informed that there was no chicken left. As we didnít want a pizza it left Liz and I with nothing on the menu to choose. Daughter had bacon and salad.
Liz found spaghetti bolognaise on the kids menu. Guess what Ė no more kids meals. What about the grand daughters meal we had already ordered Ė sorry no chicken so no meal. She had ice-cream instead.
When we asked what they did have we were told there might be one deep pan base left but no chicken if we wanted that as a topping. At this point we gave up and went to McDonalds having spent nearly 2 hours trying to get a meal.
As Pizza Hut is a nationwide chain with a standard menu with a lot of media advertising I think there are a lot of questions to be answered.
I should add that we had no complaints with the wait-on staff but a very strong letter is being sent to their HO.
Sorry for the long rant.