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Thread: So mad!

  1. #1
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    Gavin works for a company that make, amoung other things, beds. We purchased a bed from them 18 months ago and recently realised it was damaged. Not a problem, company offered a replacement despite it been 6 months out of warranty because the fault was a design flaw.

    The new bed was supposed to be delivered today. So we got up and Gavin dismantled the old bed ready for them to take away, 10mins after this was done they rang to say the new bed was damaged! I am not impressed!

    We were faced with a few choices now, re-build the old bed to then dismantle again in a week or two. Sleep on the mattress with the bed in bits all around us or sleep on the mattress but ask the company to still come and collect the old bed.

    I voted for option three 'cos it takes an hour to dismantle or build this bed and to re-build and dismantle again is another two hours of unessesary labour when he still needs to build the new bed when it gets here and i'd rather not have it lying around mocking me while I sleep on the floor!

    Gavin's waiting for them to ring to say if they'll still collect the old bed, they'd flaming well better!

    :o

    Jodie

  2. #2
    Administrator keith's Avatar
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    There's nothing (or not much) that bugs me more than waiting in for people who say they'll be turning up and then don't :angry-smiley-053:

    At least, look at it this way, you'll be getting a nice shiny new bed
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  3. #3
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    Well!

    They just rang Gavin to say wether they could collect the old bed and guess what, they've found a new bed for us! Weird huh?

    :)

    Jodie

  4. #4
    Administrator keith's Avatar
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    Quote Originally Posted by Jodie, post: 3156
    Well!

    They just rang Gavin to say wether they could collect the old bed and guess what, they've found a new bed for us! Weird huh?

    :)

    Jodie
    yayayayayay way to go! :)
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  5. #5
    Moderator Dawn's Avatar
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    I wanted to say "don't lose any sleep over it" but thought I might get a slap. ;)

  6. #6
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    Ikea are a bit like that. They tell you they are about a hour away when you ring to check they are coming then suddenly they're not coming at all. Then when they do come they arrive at 6.50am!





  7. #7
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    Quote Originally Posted by Dawn, post: 3168
    I wanted to say "don't lose any sleep over it" but thought I might get a slap. ;)
    <------ Like that ?!



    Jodie

  8. #8
    Administrator keith's Avatar
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    Quote Originally Posted by Dawn, post: 3168
    I wanted to say "don't lose any sleep over it" but thought I might get a slap. ;)
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  9. #9
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    Quote Originally Posted by Claire, post: 3176
    Ikea are a bit like that. They tell you they are about a hour away when you ring to check they are coming then suddenly they're not coming at all. Then when they do come they arrive at 6.50am!
    Good Gosh! I think I would have told then to flip off and gone back to bed!

    :)

    Jodie

  10. #10
    Administrator Tink's Avatar
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    Sheesh! Hard to get good service anywhere today, isn't it? :(

    Hopefully, they'll be by with your new (undamaged!) bed and all will be well with a good night's sleep ahead of you! :)






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