where do I even start ... it never stopped 5 days of pure he!!
turned me completely off Disney
Check in with confirmation number ... no room available . WHAT !?!!! But I have a confirmation , sorry , there was a mix up , we have no rooms available .
want to speak to manager , Abid was a complete jerk . How did you book ? With a TA , then he proceeds to throw TMFL under the bus . Never encountered such rudeness . I even told him today is my birthday ... What will you celebrate is a crock !!! Its now 2:20 PM , I proceed to tell him , while he is searching on his laptop, my guess was for a room . That we have an ADR at MaMa Melrose for 2:55 , this jerk says, looks like your not going to make it as it takes 20 minutes to get to DHS . By the time you park, go through security and get in the park and to the restaurant it will be their time for the Fantasmic Package... which you do not have .
By now, my blood pressure would have blew a BP machine up . I said, Look, here is my cell phone number , when you figure out where you can put us ... Call Me . He then promises to call guest services and or the restaurant to let them know wed be late .
3:15 inside guest services , spoke to Danielle , which could have cared less... proceeds to say we are to late for our ADR For Melrose as Fantasmic package had begun and it was sold out . Cocky little thing ... she was !!! Abid never called . Fight our way through the stores as the Block Party Parade had begun . Yelled at for crossing rope before parade had arrived that area . I apologized , briefly explained and that CM said, Go Ahead !
Got to Melrose explained what had happened . I'm so sorry ma'am , but we are sold out . But Helen had heard and grabbed my arm as we were leaving . She said, come with me !!! She said she overheard and could not believe that we had not been upgraded . She sat us at a booth and said , she'd be back . Next thing I knew the manager Laura was there with a reservation for 3 for Fantasmic and 3 Golden fast Passes that Cindy proceeded to snatch up . No biggie !
Finally get a call from WDW central reservations to go to Pop Century .
So, we leave , go to Pop , where they proceed to tell us we need to check in , check back out in the morning and check back in . Even though we had reservations there for another 3 nights . And she wants me to pay for the one night stay . I thought at this time that I had to be on Candid Camera or I had never woke up and it was a sick dream and I started to laugh . I said I am not paying you another cent ... its my birthday and so far it has been ruined . I have had a better trime unofficially celebrating my birthday at Disney rather than of all things the day of .
Now the manager Ryan is there . And said ... No Worries ... we will contact ASM and credit you for the one night stay .
Our room could not have been further in the back . I could have jumped in the lake and swam to the unfinished part of Pop .
Back to DHS after I unpacked . Cindy decided to live out of her dufflebag . Did I tell you she smokes and lit a cigarette right near the room . I told her I had stopped and it now severely messes with my allergies . Her comeback was I really don't care after this day , Disney can kiss my butt . I was mortified and thought this is only going to get worse .
Got to Fantasmic and 1/2 hour before the show ... the skies opened up and it poured with thunder & lightning . They announced Fantasmic was canceled . that was how my birthday ended . Back to resort , got a soda & snack . Cindy proceeded to light another cigarette since its raining out . I was not happy and she unhappily smoked right outside the room again .
Stay Tuned ... The Horror Continues