For my airline tickets to arrive.

Virgin promised to send them special delivery to Val on Monday but they didn't.

Thats 3 times now they have lied and said they were being sent.

I am now waiting for them to be delivered direct to me but i really don't care any more.
It's taken the excitement away from the holiday that i have spent 2 years planning and saving for and i'm not bothered if we go or not now as they have made me so angry at their lack of consideration and their complete incompetance.

If we ever go again it looks like British Airways will get my money as this is the second holiday Virgin have messed up on big time.