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Advice about money left in room

Discussion in 'Trip Reports' started by Clarkkent, Sep 17, 2012.

  1. Clarkkent
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    Clarkkent Imagineer

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    We have a habit of putting loose change into pots/tins.

    We did the same here. One glass with British money and another with American coins. Our usual cleaner has left them alone until there's enough there for a tip and we leave a note for her to help herself.

    Yesterday: new cleaner, takes both lots of money. :(

    Reported to manager who says that some non-English speaking staff, regardless of whether a note is left, will take any money left in the room as a genuine assumption it's for them.

    Though what they'll do with £4.50 we don't know.

    Manager of course mentioned the safe though Jeff responded by saying that we should be able to trust staff to leave things alone.

    She's off to investigate while we have breakfast.

    Slight dampener on things. Not so much that the money is gone but that's it's gone without permission. Sigh.


    Sent from my iPhone using Tapatalk
  2. Kate
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    Kate Serious Forum Regular

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    This happened to my brother too. We stay on ID when we go, he put all his change in a cup on the dresser and it was never touched, then in the second week the cleaner just took it. He was not happy. He was going to leave a big tip at the end of the holiday to say thank you but promptly changed his mind. You just dont expect it to happen really do you
  3. Beccaberry
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    Beccaberry She's beccalicious! Forum Host

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    I do think it's poor behavior for them to take it :yes: and you are right to have reported it since it bothered you. The only comfort I can offer you is that I do truly believe what the manager is saying...it's more of an oversight (and poor manners) than a malicious act.

    Hope you see some satisfaction, friend.
  4. Deafjeff
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    Deafjeff Serious Forum Regular

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    They are still investigating. Our regular cleaner confirmed that the rules are quite clear do not take money unless specifically instructed to do so by the guest.

    However, they offered us $25 Disney gift card which is more than what we asked for so can't really complain really.

    We shall keep you all posted.
  5. Beccaberry
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    Beccaberry She's beccalicious! Forum Host

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    Lovely offer, for sure. But in the end, it's really not about the money is it? It's about that measure of safety and trust you have in all things Disney being ever so slightly fractured.

    Have a great day anyway ;-)
  6. Deafjeff
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    Deafjeff Serious Forum Regular

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    I agree it is :sorry: anyway we not going to let it to spoil the day :yes:
  7. Beccaberry
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    Beccaberry She's beccalicious! Forum Host

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    Good on you! Hoping something really magical happens to you two on balance today! x
  8. Esmeralda
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    Esmeralda Serious Forum Regular

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    That's the thing... the regular cleaners know the protocol... then the relief or whatever they call them, the cleaners that clean on the regs day off, are not the same..... we noticed that. Don't know if they are agency cleaners or not, not sure but they do *feel* different iykwim?

    Our *relief* cleaner at Coronado Springs literally drooled all over my husband! She couldn't take her eyes off him in the pool so much so she crashed her cart............... :/
  9. Dawn
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    Dawn carpe diem-ing Forum Host

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  10. arkvilla
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    arkvilla Addicted to Mickey

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    That must have been funny to see her crash her cart

    Oh, I think you should post a photo of your hubby so we can all take a look as you're amongst friends :point: He could be the Secrets eye candy


    Ok, I'll be going now :banned::lol:

    Sandra
  11. uscwest
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    uscwest Senior Cast Member

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    While I agree that the money should not have been touched, especially if were in cups, it really should not be left in plain sight either. I generally put my loose change in a resealable bag and place it under things in a drawer. If I'm leaving money for the housekeeping staff to take then I leave it on the pillow and it is never change.
  12. Deafjeff
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    Deafjeff Serious Forum Regular

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    I vote for the photo too!

    This is a lesson learnt for us as we have done this in the past. Sadly this is the last time that we will do this :sorry:
  13. Sam
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    Sam Imagineer

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    Ooooh eye candy. Perhaps he could do a secrets calendar for us next year in the style of calendar girls?
  14. DisneyFreak
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    DisneyFreak Serious Forum Regular

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    While styling Disney gear of course.:smiley-face-bouncin

    :focus:

    Any loose change we have is usually left in a drawer or in the safe. We don't put anything out for the cleaning staff until the morning of checkout.
  15. Britchick
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    Britchick Serious Forum Regular

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    thank you ladies i now have images in my head of our male members adopting calendar girls poses behind Disney objects. Will i ever sleep again:tongue:
  16. Shellyamc
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    Shellyamc Serious Forum Regular

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  17. Deafjeff
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    Deafjeff Serious Forum Regular

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    I think the calendar would be a fan idea :yes:
  18. Esmeralda
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    Esmeralda Serious Forum Regular

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    He's my rough Johnny Depp lol... he has the moustache and bandanna and aviator sunglasses, muscle vest and leather jacket. He looks like a biker but without the tattoos. Funnily enough the gay men love him too... in Gran Canaria a gay man dressed as a woman singing in a bar...lol... stopped singing mid sentence and just gawped at him :/
  19. Britchick
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    Britchick Serious Forum Regular

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    and what disney memorabilia will you be posing with?
  20. Sam
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    Sam Imagineer

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    See Sandra look what you've started. :laugh2:

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