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American Airlines?

Discussion in 'Transportation & Travel' started by Claire, Aug 4, 2008.

  1. Claire
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    Claire She lost the crayons!

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    :overhere: Anyone ever flown with them? Any feedback would be great. Also wondered if it was worth mentioning to them that we were traveling with an Autistic child. Would it make any difference them knowing?
     
  2. Britchick
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    Britchick Serious Forum Regular

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    i flew to new york with them in 2006. The seats in economy were bigger and seemed more comfortable. Alcoholic drinks were extra, food was normal airline standard but you go quite reasonable portions.
     
  3. mainecoon lover
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    mainecoon lover Addicted to Mickey

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    I would be intrested to know as well, we fly to New York in November with them.
    Are you aware you have to pay for your luggage. We are lucky as we booked before they made the changes.
     
  4. Claire
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    Claire She lost the crayons!

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    No! How? When? Where? How much? We've not been told this!
     
  5. Grammiepo
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    Grammiepo Daisy Inspector

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    We flew from Boston to Manchester UK, everything went fine, and they do have more leg room
     
  6. Claire
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    Claire She lost the crayons!

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    mainecoon lover, Just checked the terms of the baggage charge and it appears it only applies to domestic flights not flights that originate from outside the US.
     
  7. mainecoon lover
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    mainecoon lover Addicted to Mickey

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    Thats good news, i heard it on another forum.
     
  8. kazzaqld
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    kazzaqld Addicted to Mickey

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    Yep I was worried about that - but if your travel originated internationally you don't have to pay!

    Phew!
     
  9. dzneeprincss
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    dzneeprincss Earning my ears

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    American Airlines, whose parent AMR Corp. is based in
    Fort Worth, Texas, charges for checked bags and offers $3 snack
    options and $5 hot meals on longer flights.
    Just an FYI
     
  10. keith
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    keith Camera nut Staff Member Administrator Forum Host

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    AA are one of the better ones in my opinion! I would definitely let them know about the autism, I bet they'll go out of their way to make sure you have a great flight
     
  11. kazzaqld
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    kazzaqld Addicted to Mickey

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    OK - the way it is worded on AA's website is kind of odd - but I think you won't have to pay.

    <table width="100%" bgcolor="#000066" border="0" cellpadding="3" cellspacing="1"><tbody><tr bgcolor="#ffffff"><td class="regularText" valign="top">Travel to/through/from Europe and Asia </td> <td class="regularText" valign="top">One bag carry-on. No charge
    Two bags checked. No charge</td></tr></tbody></table>

    • Customers originating travel in the U.S., U.S. Virgin Islands, Puerto Rico or Canada and traveling to an international destination beyond the U.S., U.S. Virgin Islands, Puerto Rico or Canada
    • Customers originating travel outside the U.S., U.S. Virgin Islands, Puerto Rico or Canada and traveling to an international destination

    I am on Northwest and I know I don't - have taken a printout from their website in case I get any grief!
     
  12. Claire
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    Claire She lost the crayons!

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    Well I'm ringing their customer services tomorrow regarding Owen so I'll ask about the baggage at the same time. Thanks for the help everyone.
     
  13. Claire
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    Claire She lost the crayons!

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    Update - There will be no baggage fee as we are on an international ticket from Heathrow to Orlando via Chicago and they have made a note of Owen's condition on their system!

    One less thing to worry about!
     
  14. Johnie
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    Johnie Budget Queen Forum Host

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    I hope their flight crew is better than their customer service people! I have had the most horrendous customer service with them. I am flying to CA with them next week. I booked before they made the announcement about charging for a bag but I swear I bet we'll be charged anyway. I will never, ever book them again based on how their customer service people acted on several different occasions.
     
  15. Slowhand
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    Slowhand Cruise Director Forum Host

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    I flew quite regularly with AA when on business trips to the States and Mexico, flying from Manchester to Chicago and the onto my final destinations via a connecting flight. I never had any complaints with them and their business class seats were among the best I`ve ever been on.
    You could almost have a game of tennis between your seat and the one in front of you there was so much legroom.

    Our installation engineers who mainly flew economy also rated AA very highly.
     
  16. mainecoon lover
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    mainecoon lover Addicted to Mickey

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    Thats good to know. One less thing to worry about.
     

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