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Can Cruise Money be Transferred?

Discussion in 'Disney Cruise Line' started by Lisa1976, Jul 11, 2012.

  1. Lisa1976
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    Lisa1976 Imagineer

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    Not sure if anyone will have a clue, but thought i'd try before hubby rings Disney Cruise Line tomorrow.

    We've booked a cruise for Jan 2013 but have now realised that we probably wont be able to go as we are trying for a family and don't want to wait and not be able to use it if we do fall pregnant.

    We have decided we are going to try to book last minute flights and the pennies we have with Complete Orlando transfer to tickets.

    I just wondered if the money we have already paid towards the cruise we would be allowed to transfer to disney accommodation or a gift card or anything similar?

    Any ideas??

    Lisa
  2. catrancher
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    catrancher Assistant Cruise Director Forum Host

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    Lisa,

    That far out I believe Disney will give you a complete refund of any monies you've paid toward a cruise. They'll refund it to you the same way you paid it. If you put it on a credit card, they'll give you a credit on the same card. Of course, you can then spend it any way you'd like. The specifics of the refund policy are here in the cruise terms and conditions. I do believe you have to cancel either by phone or in writing.

    Tom :)macwave:... not canceling my reservation. Nope. No way.)
  3. Lisa1976
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    Lisa1976 Imagineer

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    Thanks Tom, didn't realise I might be able to get the full amount back. I'll look in to it :)
  4. Wendy
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    Wendy A hui hou kakou makuakane Staff Member Administrator

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    Good luck on getting your money back and trying for a baby :hug2:
  5. DisneyFreak
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    DisneyFreak Serious Forum Regular

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    I believe the terms are you get a full refund as long as you cancel 90 days prior to sail. We had put a deposit on a cruise in Novemeber of last year and our balance was due end of February. We had to cancel the cruise a few days before the balance was due and received a full refund back to our credit card within a few days.
  6. Lisa1976
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    Lisa1976 Imagineer

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    Thanks everyone :) I've just spoken to them and was able to cancel and get my pennies back. Unfortunately I don't think it'll be so easy with Complete Orlando :(
  7. Wendy
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    Wendy A hui hou kakou makuakane Staff Member Administrator

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    I'm glad you got the deposit back from Disney Cruise Line :)

    I've been looking at Complete Orlando's terms and conditions and it differs depending on whether you are cancelling or changing.

    As you are more than 56 days out you will lose your deposit if you cancel, but changing is between £35 and £75 per person and it must all be put in writing if you cancel or change.

    I hope you don't lose too much money :hug2:
  8. Lisa1976
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    Lisa1976 Imagineer

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    The deposit was quite high, nearly £500 as we booked flights for jan 2013 as well as accommodation, so not sure if we'll be able to get any money back if we cancel.

    They have said we can pay £75 each amendment fee and move it to later in 2013 so we'd loose £150 of what we've paid but I don't know if we'll be able to go next year.
  9. Wendy
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    Wendy A hui hou kakou makuakane Staff Member Administrator

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    Is there any way you could possibly go earlier, you never know you might be lucky and come back with Disney baby :hug2:
  10. Lisa1976
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    Lisa1976 Imagineer

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    We dont have the pennies unfortunately :(
  11. Wendy
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    Wendy A hui hou kakou makuakane Staff Member Administrator

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    :sorry: :hug2: I can't think of anything else to suggest :( would they let you exchange the money for tickets that you might be able to sell :unsure:
  12. Lisa1976
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    Lisa1976 Imagineer

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    Yes we can exchange of tickets, we'd be able to get one 14 day hopper out of it and loose about £50 but would anyone realistically buy just one hopper from us, I would be worried it was bogus if it were me :(
  13. Wendy
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    Wendy A hui hou kakou makuakane Staff Member Administrator

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    What other tickets can you buy?
  14. Lisa1976
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    Lisa1976 Imagineer

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    I presume I can buy the majority of attraction tickets, there seems to be a variety

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