A new test will take place at Disney's Grand Floridian Resort & Spa, Walt Disney World. It will involve the Club Level Service: Two pilots will occur at Disneyâ€™s Grand Floridian Resort & Spa to evaluate a new Club Level service during the following dates:* June 26 â€“ July 2 July 17 â€“ July 23 These pilots are being conducted to gain a better understanding of guestsâ€™ needs and expectations for an optimal vacation experience. Concierge Club Connection provides guests with personalized assistance during their stay with dining, tour and recreation arrangements, and up-to-the-minute information on everything Disney. These guests will have access to a Concierge Club Connection cast member via phone, email or text message every day from 7 a.m. to 10 p.m., with the option to leave a voice message 24 hours a day. * Please note: Pre-selected guests taking part in these pilots with an arrival date of June 26 or July 17 will receive pre-arrival communication that provides an overview of the service.