? for 'Nut or Keith! Or any PC expert!

Discussion in 'Gadgets and Gizmos' started by cathydisneynut, Sep 18, 2008.

  1. cathydisneynut

    cathydisneynut New Member

    Joined:
    Jul 3, 2008
    Messages:
    272
    Likes Received:
    0
    Trophy Points:
    0
    Guys, my DSis managed to lose her firewalls without noticing and now her PC is loaded with nasty stuff that downloaded before it was switched back on. Can you suggest a program I can install and help clear this out? She normally uses Norton, but it had expired and she was not paying attention to the renewal date. I now use Mac, so I'll have great fun helping her with this tomorrow!
     
  2. keith

    keith Administrator Staff Member Administrator

    Joined:
    Jun 14, 2008
    Messages:
    22,092
    Likes Received:
    36
    Trophy Points:
    48
    Location:
    United Kingdom
    Home Page:
    Nut will be more help to you on this one because Im of the opinion that once infected, a complete reinstall of the OS is usually the best way out of trouble.

    That aside, run the norton scans and an ad-aware scan http://www.lavasoft.com/products/ad_aware_free.php

    in THEORY these should be run after booting from the OS CDROM rather than just normally because things can hide themselves but even running them normally is something
     
  3. ukwdwnut

    ukwdwnut New Member

    Joined:
    Jun 28, 2008
    Messages:
    11,231
    Likes Received:
    0
    Trophy Points:
    0
    Occupation:
    IT Manager/Support
    Location:
    Billericay,Essex, UK
    agree totally with keith you can spend hours and hours trying to clean up an infected pc, when you can rebuild a pc in less than 30mins with a restore cd or just a couple of hours with a manual install

    there is a sticky for avg v8 in the gadgets forum cathy
     
  4. ukwdwnut

    ukwdwnut New Member

    Joined:
    Jun 28, 2008
    Messages:
    11,231
    Likes Received:
    0
    Trophy Points:
    0
    Occupation:
    IT Manager/Support
    Location:
    Billericay,Essex, UK
  5. cathydisneynut

    cathydisneynut New Member

    Joined:
    Jul 3, 2008
    Messages:
    272
    Likes Received:
    0
    Trophy Points:
    0
    Thanks guys! She did this to me a few years ago, I thought she'd learned from then!
     
  6. ukwdwnut

    ukwdwnut New Member

    Joined:
    Jun 28, 2008
    Messages:
    11,231
    Likes Received:
    0
    Trophy Points:
    0
    Occupation:
    IT Manager/Support
    Location:
    Billericay,Essex, UK
    oh well it happens cath cant be helped some people only know what they know
     

Share This Page