it can be a CM who went out of his/her way to help you, to a character that did more than he had to to make you happy, to a bus driver that was way too kind... you know... jus ta VERY Disney experience!!!! Here are a couple of mine... 1. at Bistro de Paris I ordered somehting with Truffle sauce and I seriously couldnt taste the truffles ANYWHERE..... the French server overheard something and came back with a plate FULL of truffle powder..... for free I thought that was EXTRA NICE! 2. On our first trip as a couple I was in a wheelchair due to a car accident, we arrived at AKL and the CM who checked us in not only upgraded us from a Standard to a Savannah view room, but also put us in one close to the lobby so Toño wouldnt have to push me around for 15 minutes... That started our holiday with a big 3. During our honeymoon I fell asleep on a bench in Norway , how many people can say that, huh?? Anyway, I woke up and was COVERED in Mickey stickers..... apparently two CMS came up to Toño and asked if they could do it.... so I walked around the rest of the day with Mickey stickers EVERYWHERE..... it was a funny day!